Care at home (HC) Responding To People’s Immediate Needs

£45.00

This bundle supports your caring quality statement by providing guidance on how to listen to and understand people’s needs, views, and wishes. With this guidance, you’ll be able to respond promptly, minimising discomfort, concern, or distress for those in your care.

SKU: HCCB4 Categories: , ,

This bundle supports your caring quality statement by providing guidance on how to listen to and understand people’s needs, views, and wishes. With this guidance, you’ll be able to respond promptly, minimising discomfort, concern, or distress for those in your care.

Corresponding CQC Reg:

  • Regulation 9: Person-centred care
  • Regulation 12: Safe care and treatment
  • Regulation 16: Receiving and acting on complaints

List of Policy Documents:

  • 063 CH NH HC Complaints Policy.docx
  • 126 CH NH HC Service Users Access to Records policy.docx
  • 127 CH NH HC Confidentiality Policy.docx

Last updated: January 2024

Please note: Additional charges may apply for updates or revisions to documents after this date. Contact customer support for inquiries about updates and associated costs.

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1 × CH NH HC Complaints Policy
£10.00
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1 × CH NH HC Service Users Access to Records policy
£10.00
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1 × CH NH HC Confidentiality Policy
£10.00