This bundle will support your safe quality statement, which is crucial for understanding how to establish an open, honest, proactive, and positive culture of safety where safety concerns are taken seriously, incidents are looked into, and lessons are learned.

Corresponding CQC Reg:

Regulation 12: Safe care and treatment
Regulation 16: Receiving and acting on complaints.
Regulation 17: Good governance
Regulation 20: Duty of candour

List of Policy Documents:

061 CH NH HC Vision Statement.docx
063 CH NH HC Complaints Policy.docx
065 CH NH HC Duty of Candour Statement.docx
066 CH NH HC Duty of Candour Policy.docx
109 CH NH HC 7 Stage Support Planning – Areas to Consider.docx
110 CH NH HC My Support Plan Example and Practitioner Guidance.docx
111 CH NH HC Example Assessment Stage Risk Assessment – Hilda Example.docx
113 CH NH HC Living With Frailty Policy.docx
114 CH NH HC Living with Dementia.docx
115 CH NH HC BASIC Assessment of Need.docx
123 CH NH HC Assistive Technology.docx
126 CH NH HC Service Users Access to Records Policy.docx
127 CH NH HC Confidentiality Policy.docx
130 CH NH HC Promoting Wellbeing in Assessment.docx
131 CH NH HC Example Business Continuity Plan Template.docx
133 CH NH HC Supporting Decisions and Risks in Assessment.docx
141 CH NH HC Autonomy.docx
143 CH NH HC Advocacy.docx

Last updated: January 2024

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